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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
71 Surveys

22nd ST

Surveyed on Apr 19, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would choose Penny Ngo time and time again to represent us. She helped us buy our house in Katy two years ago, and she just recently helped sell our house in Shady Acres. Always the professional, Ms. Ngo was up-to-date on market trends and offered great suggestions to list our home properly. We also appreciated how she was not a yes woman and had a gentle way of presenting alternatives. If you want an agent who will work hard on your behalf, Penny Ngo is the way to go ”

Trade Winds CT

Surveyed on Apr 03, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lawrence ST

Surveyed on Mar 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have had many realtors over the years. Penny was by far the BEST real estate professional I have ever worked with. She truly cares about her clients- their needs, interests, and overall contentment. Penny is thoughtful and provides personalized attention in a way that makes you feel valued and taken care of. She is thorough and clear as well as optimistic and kind. I would HIGHLY recommend Penny Ngo to anyone looking to buy, rent or sell in Houston. 10 10 in every aspect of the process. ”

Machall Manor CT

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny Ngo is an exceptional realtor This is our third time using Penny to buy sell our properties. She is very knowledgeable, professional and well organized. She is always available to answer our questions any time of the day and makes it a point to explain the process every step of the way. I would definitely recommend Penny to anyone in need of a realtor. She is the absolute best ”

Amber Brook LN

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Boulder Bend LN

Surveyed 3 months ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Windy Oaks DR

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny made the home selling buying process as easy as she could on us. She anticipated potential issues and made sure there wasn t any delays in our closings. Couldn t have asked for a better home buying experience, she s simply the best ”

Memorial Grove DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny, Is very personable and works hard for her clients. I know I am in good hands when working with her. She is a great listener and very knowledgeable.”

Crystal Rose Lane

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Sarah and I very much enjoyed working with Penny. Being in Colorado during the process, she was extremely helpful for us We cannot say enough nice things about her. ”

Foggy Vine Court

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Peggy was so helpful and just great to work with Would highly recommend her ”

Foggy Vine Court

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Creek Bluff Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny was nothing short of amazing I was juggling a new job an international move and an immigration nightmare I was also leaving a home friends and my only child Not only did I get the very best price for my home because it was masterfully marketed and beautifully shown but Penny helped guide me through each and every step She made sure that I retained as much as possible in her skillful negotiation on top of that she was so patient and sympathetic She managed everything so well freeing me to focus on the my other responsibilities She went beyond above and beyond ”

Kingsnorth Drive

Surveyed 1 year ago
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
4/5
Communication
4/5
Experience
4/5

Foggy Vine Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Foggy Vine Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.96/5
Rate based on 71 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience